Fail Jewelry is Hiring!


Fail Jewelry is seeking a full-time Sales & Marketing Manager to join their team at their flagship retail store in East Austin, fail COLLECTIVE.

The position will include manning the retail store 3-4 days a week, and working directly with Christine Fail, the owner, on sales and marketing related projects in the fail Studio. Both are located in East Austin.

Retail store duties include;

  • Interacting with customers for retail sales
  • Facilitating custom orders, repairs and special orders
  • Visual merchandising
  • Inventory buying support
  • Maintaining accurate inventory count & levels

Additional sales and marketing duties will cross over into other facets of our business, including but not limited to:

  • Social media management
  • Wholesale account management
  • Collaborative marketing initiatives including events, photo shoots, and collateral
  • Market research
  • PR outreach

The right candidate must have:

  • 2+ years of retail or wholesale sales experience
  • Excitement about interacting with shoppers on a daily basis in a beautifully designed space stocked with quality small batch good from Austin and beyond.
  • A positive attitude and outgoing demeanor
  • Attention to detail & an eye for design
  • A strong connection to the modern maker movement
  • A finger on the pulse of fashion and design and up to date with trendsetters across media channels
  • An interest in small business management

Major bonus points for:

  • Knowledge of jewelry, metals, gemstones, and jewelry techniques
  • Experience in fine jewelry or luxury good sales
  • Graphic design skills

Click here for more information.